To watch the training videos:

  1. Launch the player window using the “Click here to view video” link.
  2. Some videos have “Full Size” with a + sign above the video. Click to expand the size of the video.
  3. To start the video, click the “Play” button in the center of the player window.
  4. Use your mouse to move the cursor over the player window, and the tool bar will appear.
  5. To watch the video in “Full Screen” click the icon to the far right of the tool bar.
  6. Adjust the audio level to meet your personal needs. The audio will be clearer through headphones.
  7. To stop the video, click the “Pause” button.
  8. To close the player window, click the “X” button in the upper or lower right hand corner, or click anywhere on the web page outside of the player window.
  9. We do not allow our training videos to be downloaded from this website.
  10. Please see our “Terms and Conditions of Use” for more information.


To download any attached documents or files for this lesson:

  1. Look below the training video for a link that reads – “To download the documents for this lesson…click here.”
  2. If you do not see a download link below a training video, it means the documents are not available.
  3. If documents or files are required or available, you will see download links for them below the training video.
  4. Right click each document link and chose “Save Target As” or “Save Link As” to download the document to your computer.
  5. Save the documents or files to a folder on your computer.
  6. After downloading  the documents, they will become your personal reference materials.
  7. Please see our “Terms and Conditions of Use” for more information.


If at anytime you need help with the training or experience a website issue, please send an email to

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